WeKnow
Value
Metric
System
The terms of quality and satisfaction are not identified from internal rules
and specifications of a business or a company, but are
identified by the clients with a process of
comparing alternative products by competitive companies.
Garvin (1998)
What WeKnow's Value Metric System is
Measuring and evaluating the quality of services a company, an organization or a
business offers, is a difficult but necessary task for any modern enterprise, which
is thought to respect customers' opinion.
The aim of any business is, and should be, to upgrade the services it provides.
The VMS is not a simple questionnaire, but a system which measures services that
can run and "snap on" to any company providing services.
Based on and subject to certification by:
Why choose VMS
It is completely customizable for every company, depending on its requirements.
This means adaptation, hiding and adding new questions.
Displaying textboxes based on the answer to any question:
When Νο is selected, the corresponding textbox is
displayed for commenting.
Other features:
- Change colors to match with your background
- Change text (descriptions of specific questions or even entire sections)
- Change the background or logo of the company (which you can send to us in high resolution)
- It is available in 10 languages (English, Greek, French, Italian, German, Dutch,
Swedish, Russian, Romanian) and the addition of a new language is handled by us.
- Connects with Social Media and with any other application.
- Runs on any device with internet access.
VMS Installations
If you want to try filling a VMS out, please open the sample VMS at the end of the page.
- Blue Lagoon Group Hotels (4), Kos, Greece
- TBH Hotels (2), RIYADH
- Kipriotis Panorama Aqualand, Kos, Greece
- Kipriotis Hippocrates Hotel, Kos, Greece
- Kipriotis Aqualand Hotel, Kos, Greece
- Kipriotis Village Hotel, Kos, Greece
- Kipriotis Maris Suites Hotel, Kos, Greece
- Eurovillage Achilleas Hotel, Kos, Greece
- Irina Beach Hotel & Apartments, Kos, Greece
- Agios Fokas Beach Bar, Kos, Greece
Sample of statistic analysis:
The platform, the interface, which exports statistics for the company is provided
by WeKnow and has the following structure, where you can directly monitor the overall
image of the company, by watching the responses numerically, by quantity and in
diagrams. The range of dates can be changed.
Installation procedure
You send us:
- High resolution photos in any format for the background
- Roller images (animator)
- Changes to the questions
Time for installation and customization: 2 days
Hotspot
We can also install a Hotspot:
Your customers connect to the internet with your router which redirects them to
your VMS. If they want they fill their opinion in, otherwise they may surf the
internet wherever they want.
Ready to improve the quality of your services?
Contact us for plans and pricing: sales@weknow.com.gr
Still not convinced?